Whether you've created a Client for testing or you are no longer working with them, you can remove a Client from the Platform.
How to Delete a Client
- Navigate to your Client list from your sidebar.
- Select the Client you want to remove, and view their details page.
- Scroll down to the bottom of the page for Delete Client section, and click "Delete."
- Click "Yes" to confirm deleting the Client.
- You will be redirected to your Client List, where you can confirm the Client has been removed.
Client Data
When you delete a Client, all Personal Identifiable Information (PII) that was collected about Users is anonymized. Anonymized commitment data will be kept in our database and included in Actionable's global metrics.
A client may request that their data be deleted following the completion of their program. You can contact help@actionable.co and request that all Client data be fully deleted rather than anonymized. This can be done at any time.
If an individual contacts us at privacy@actionable.co or help@actionable.co they can also request a full erasure of their data from the platform at anytime.
For more information about Actionable data retention as well as our GDPR, Privacy and Security policies, visit our Trust Center.